According to Dr. Phil Rich (no not the Dr. Phil you're thinking) ineffective communication consists of one or more the following elements:
![]() | Indirect (doesn't get to the point, never clearly states purpose or intention) |
![]() | Passive (timid and reserved) |
![]() | Antagonistic (angry, aggressive, or hostile tone) |
![]() | Cryptic (underlying message or purpose is obscured and requires interpretation) |
![]() | Hidden (true agenda is never stated directly) |
![]() | Non-verbal (meaning is communicated through body language and behaviors, not words) |
![]() | One way (more talk than listening) |
![]() | Unresponsive (little interest in the perspective or needs of the other person) |
![]() | Off base (responses and needs of the other person are misunderstood and misinterpreted) |
![]() | Dishonest (dishonest statements are substituted for true feelings, thoughts, and needs) |
Thank God for introspection and the reminder that EFFECTIVE communication is:
![]() | Direct (to-the-point, leaving no doubt as to meaning or purpose) |
![]() | Assertive (not afraid to state what is wanted or why) |
![]() | Congenial (affable and friendly) |
![]() | Clear (underlying issues are clear) |
![]() | Open (no intentionally hidden messages or meaning) |
![]() | Verbal (words are used to clearly express ideas) |
![]() | Two way (equal amounts of talking and listening) |
![]() | Responsive (attention paid to the needs and perspective of the other person) |
![]() | On Track (correctly interprets responses and need of the other person) |
![]() | Honest (true feelings, thoughts, and needs are stated |
-Ace of Rambles
I struggle between Assertive and Antagonistic. UGH, to be a successful black man in this world.... it's a thin line indeed.
ReplyDeleteI feel you!
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